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unitedeway

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United eWay
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Revolutionizing the World of Charitable Giving

United eWay is a suite of products and services built to efficiently enable community-focused impact. It is a fully-integrated, flexible and cost effective package of products designed to meet giving and community involvement goals while maintaining the highest level of customer satisfaction and personal touch. It's the only technology solution that combines technological expertise, community knowledge, a global presence and a commitment to mobilizing communities and improving lives.  

United eWay is the premier solution for electronic campaigns
While there are many tools in the market that may be used to support electronic pledging, only   United eWay provides an end to end solution that allows open access to the Local United Ways. With $Millions in support and dedicated resources at the national level, only United eWay will be integrated with system-wide initiatives and branding. More than just an online pledge card, United eWay is a fully customizable tool with low technology requirements that offers unparalleled opportunities for Local United Ways to market their impact areas directly to their donors in a multi-geography campaign.

  • Endorsed by the United Way system.
  • Developed by Local United Ways in concert with their multi-site customers.
  • Exports to all major campaign systems.
  • Dedicated central staff of support resources.
  • Highly competitive pricing model (Price-for-Usage).
  • Hosted (ASP) technology – internet based access.
  • Strong history of success including processing of over $370M in 2002.
  • Full end-to-end suite of services, pledge to payment.
  • Component pricing allows for full or partial purchase of services.

United eWay's Online Pledging is a highly secure, proven online system that provides you with significantly more capabilities to run a successful campaign than you have with paper pledging alone. Online Pledging helps you and your colleagues contribute to the community through a website customized to your company and its workplace giving campaign. Employees pledge their support online and campaign administrators track results instantaneously. This flexible and customizable product offers real-time reporting, campaign management tools and secure transactions, giving you added control to drive community giving.

United eWay's Online Pledging Makes It Easy To Mobilize Employee Giving
Customized Donor Presentation and Communications
Online Pledging lets you target personalized messages to donors, groups or regional offices to help make campaigns more relevant and meaningful. This includes designing a look and feel that is customized for each unique organization and its various locations and email functionality to facilitate campaign communications. Your campaign approach or "ask" can also be adjusted for employee groups depending on business rules for gift types, designations, minimum donations, leadership giving, etc.

Six Easy Steps
Accessible from any browser, the website is personalized and dynamic custom site that allows employees to learn more about United Way and their community, walking them through their giving decision in six easy steps.

Reporting and Monitoring Capabilities
Delivers real-time reports allowing you to track contributions, compare activity across groups or offices, and target follow-up communications as needed. Online Pledge System reporting is easily modified for export to your payroll system.

Secure User Access
Provides a secure environment that lets you choose who gets what information. The system can be selectively configured such that Campaign Coordinators and Administrators view only the information that is appropriate for them to see. Each individual employee can also be given permission to view each individual component of the system.

Highly Secure Environment
United eWay services are based on secure systems, are bonded and insured, and are tested and audited to meet the security standards of our Fortune 500 customers. We use encryption technology to protect sensitive data and all servers are protected electronically and physically 24/7.

High User Satisfaction
Customer Customer satisfaction studies conducted among current clients show an average user satisfaction rating of 4.3 on a 5-point scale, where 5 represents highest satisfaction. 

Primary Features of United eWay's Online Pledging System
Personalized Donor Experience

  • Personalized welcome to giving site allows for endorsement letter/multimedia from Executive.
  • Personalized reminder of last year's gift amount.
  • Customized presentation/links to local community agenda/impact areas.
  • Display of thermometer graphics presenting campaign activity against goals.
  • Printable gift confirmation and acknowledgment email upon pledge.
  • Customized links allowing donors to click through to related areas of interest.
  • Single-sign-on capabilities to integrate donation system login with intranet login.

Customizable Campaign Rules

  • Customized websites providing look, approach,"ask" for different employee groups (by dept, business unit, geography, grade, etc.).
  • Advanced Leadership Levels with real-time upgrade feature and flexible recognition options.
  • Offers United Way or organization-specified recognition options or anonymity.
  • Supports Continuous Giving/ Rollover Campaigns.
  • Customized giving options by specified donor groups including 9 payment types (e.g. payroll deduction, credit card) and dozens of donation types (e.g. dollars per period, percent of pay).
  • Multiple investment options (Local Community Fund, Impact Areas, Specific Agencies).
  • Integrated Agency Catalog – providing online designation verification and automatic presentation of local designation options based on donor zip code.
  • Matching Gifts processed according to company/government agency logic.

Advanced Campaign Management Tools

  • Robust email engine with targeted messaging capabilities.
  • Real time statistics on participation and aggregate giving levels.
  • Easy-to-use, quick reference graphical representation of campaign activity by hour and by day.
  • Dedicated "Campaign News & Events" section.
  • Integrated data-entry application for paper pledges.
  • Receipting facility providing area to record check and cash pledges received and print associated receipts.

Robust Reporting & Exporting Functions

  • Reporting and Exporting features with canned formats and full customization.
  • Access to reports and determination of their contents limited by permissions and controlled by administrator.
  • Export of campaign results to populate company payroll.

Highly Secure Environment

  • Web-based environment, secured via Verisign – with 24/7 access and regular security audits.
  • Unique username and password for each potential donor.
  • Multiple Administrative Users, as defined by company, provided scalable levels of access (via permissions).
  • Secure partition of campaign information by company.
  • Encrypted employee data file uploads and protected salary fields.

For more information or a product demonstration, please email Theresa Lepore or phone 973.993.1160, x105.

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